Assessment type
Training only (attendance)
Minimum duration
25 Minutes
Course delivery
E-learning
Description
This training course aims to give trainees knowledge and understanding in active listening skills. Active listening is a structured form of listening that improves mutual understanding and ensures clearer communication at work. This eLearning course allows trainees to view realistic scenes and be tested on their knowledge retention.
Topics
- Understanding Active Listening
- Active Listening Skills and Strategies
- Communication at Work
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