Description

Over the years, the digital revolution has dramatically changed the way we communicate and share information. These changes have brought with them a whole new set of risks associated with privacy and security. These risks need to be managed in both our private and our working lives. Modern digital technology offers a plethora of devices and formats that allow us to communicate freely, and often instantly, in video, still images and in writing. For most, the hand-written letter is a thing of the past, however, in business, the fundamental tenets of traditional writing etiquette remain unchanged, and are still an important part of maintaining a sense of professionalism in the digital age. This programme will cover the key areas that can help you maintain an appropriate and professional approach to using a range of communication technologies at work.

Topics

• Introduction
• Social media
• Email
• Instant messaging and texting
• General internet use
• Cyber-bullying and sexting
• Summary
• Social Media, Email & Online Etiquette Quiz