Our courses

Business & Management, Information Technology

Social Media and Online Etiquette

Assessment type

Training only (attendance)

Minimum duration

30 Minutes

Course delivery



This training course aims to give trainees knowledge and understanding in social media and online etiquette and allows trainees to view realistic scenes and be tested on their knowledge retention. Over the last 30 years, the digital revolution has dramatically changed the way we communicate and share information. These changes have also brought with them a whole new set of risks associated with online privacy and security. Social Media, Email & Online Etiquette is designed to guide personnel at all levels in maintaining an appropriate and professional approach to using a range of communication technologies at work.


  • Social media
  • Email
  • Instant messaging and texting
  • General internet use
  • Cyber-bullying and sexting

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