Business & Management, Health and Safety

Workplace Mental Health for Managers

Assessment type

Integrated training and assessment (ITA)

Minimum duration

20 Minutes

Course delivery

E-learning

Description


The Workplace Mental Health for Managers eLearning course provides learners with an understanding of mental health and wellbeing in the workplace and the important role managers can play in creating a supportive working environment.

The course explores factors that can affect employee mental health, potential signs that an individual may be struggling and practical approaches to managing workplace pressures. Learners will consider how to approach conversations sensitively, respond to concerns, identify appropriate workplace support and manage employees fairly while recognising the boundaries of the manager's role.


Who Should Attend?

  • Managers and supervisors.
  • Team leaders and aspiring managers.
  • Employees responsible for managing or supporting others.
  • Managers responsible for employee wellbeing.
  • HR and people management personnel.
  • Managers working with remote or hybrid teams.
  • Anyone requiring an understanding of supporting mental health and wellbeing within the workplace.


What You Will Learn

  • What is meant by mental health and wellbeing.
  • Understanding that mental health can change over time.
  • Recognising factors that may influence employee mental health.
  • Understanding how workplace factors can affect wellbeing.
  • Recognising the relationship between workplace pressure, stress and mental wellbeing.
  • Understanding that individuals may respond differently to challenging circumstances.
  • Recognising potential signs that an employee may be struggling.
  • Identifying emotional, physical and behavioural changes that may indicate declining wellbeing.
  • Understanding how mental health may affect concentration, communication and workplace performance.
  • Recognising that signs of poor mental health may not always be obvious.
  • Understanding the manager's role in supporting workplace mental health.
  • Creating an environment in which employees feel able to raise concerns.
  • Maintaining regular and appropriate communication with employees.
  • Approaching conversations about mental health sensitively.
  • Choosing an appropriate time and place for a conversation.
  • Applying effective listening and questioning techniques.
  • Responding without judgement or making assumptions.
  • Avoiding attempting to diagnose or treat an employee.
  • Understanding appropriate boundaries within the manager's role.
  • Maintaining appropriate confidentiality.
  • Recognising when information may need to be shared appropriately.
  • Identifying workplace factors that may be contributing to an employee's difficulties.
  • Reviewing workloads, priorities and working arrangements where appropriate.
  • Considering appropriate workplace adjustments where applicable.
  • Agreeing appropriate actions and reviewing their effectiveness.
  • Recognising when additional workplace or professional support may be required.
  • Signposting employees towards appropriate support resources.
  • Supporting employees returning to work following mental health-related absence.
  • Recognising when concerns may need to be escalated.
  • Responding appropriately where there are immediate concerns for someone's safety.
  • Considering the mental health and wellbeing of remote and hybrid employees.
  • Recognising the importance of the manager's own mental health and wellbeing.
  • Challenging stigma and misconceptions relating to mental health.
  • Following organisational mental health, wellbeing and absence management procedures.
  • Contributing to an inclusive and supportive workplace culture.


Course Delivery

This course is delivered as self-directed eLearning through the ELMO learning platform.

Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.

Interactive activities may be included throughout the course to reinforce key learning points.


Assessment

Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.

A minimum score of 70% is required to successfully complete the course.


Certification

Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.

This is an awareness-based eLearning course and does not qualify managers to diagnose, treat or provide professional mental health support. It should be used alongside the employer's own mental health, wellbeing, absence management and employee support policies and arrangements.


Course Duration

The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.


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