Description

The Coaching eLearning course provides learners with an understanding of coaching in the workplace and how coaching techniques can be used to support the development and performance of others.

The course explores the role of a coach, the importance of effective communication and practical approaches to conducting constructive coaching conversations. Learners will consider how questioning, listening, feedback and goal setting can help individuals identify opportunities for development, take responsibility for their progress and work towards agreed outcomes.

Who Should Attend?

• Managers and supervisors.
• Team leaders and aspiring managers.
• Employees responsible for supporting the development of colleagues.
• Mentors and workplace coaches.
• Employees with responsibility for improving individual or team performance.
• Anyone looking to develop their workplace coaching skills.

What You Will Learn

• What coaching means in a workplace context.
• The purpose and benefits of effective coaching.
• The role and responsibilities of a workplace coach.
• Recognising opportunities where coaching may be appropriate.
• Establishing positive and constructive coaching relationships.
• Building trust and rapport.
• Using active listening during coaching conversations.
• Asking effective and appropriate questions.
• Encouraging individuals to identify their own solutions.
• Setting clear and achievable goals.
• Agreeing actions and development objectives.
• Providing constructive and effective feedback.
• Supporting individuals to take responsibility for their development.
• Monitoring progress against agreed goals.
• Recognising and responding to barriers to progress.
• Adapting coaching approaches to individual needs and circumstances.
• Maintaining appropriate professional boundaries.
• Using coaching to support ongoing workplace development and performance.

Course Delivery

This course is delivered as self-directed eLearning through the ELMO learning platform.

Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.

Interactive activities may be included throughout the course to reinforce key learning points.

Assessment

Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.

A minimum score of 70% is required to successfully complete the course.

Certification

Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.

Course Duration

The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.

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