Description

This course is designed for individuals who are moving into a management or supervisory role and require an introduction to the responsibilities, approaches and practical skills involved in managing others effectively. The course explores the transition from team member to manager, including changes in responsibility, accountability, decision-making and working relationships. Learners consider the distinction between management and leadership, how to clarify expectations within a new role, and approaches for developing confidence, resilience and a growth mindset during the transition. Learners are introduced to different management styles, including autocratic, laissez-faire, democratic, transactional and transformational approaches, and consider how management style may be adapted according to the circumstances, task and capabilities of the team. The course also develops essential management skills including building trust, communicating effectively, managing time and priorities, allocating and delegating work, networking and supporting professional development. Learners consider how to select appropriate team members for delegated tasks, communicate expectations, provide suitable support and resources, monitor progress and recognise achievement. The course concludes by introducing effective goal setting, including the use of SMART objectives, and encourages learners to identify development priorities and establish practical goals for their first months within a management role.

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