Description

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The AI: Your Digital Assistant eLearning course provides learners with an introduction to using artificial intelligence (AI) as a practical tool to support everyday workplace activities.

The course explores how generative AI can assist with tasks such as drafting, summarising, organising information and generating ideas. Learners will consider how to communicate effectively with AI tools, evaluate the information they produce and use AI appropriately and responsibly alongside their own knowledge and judgement.

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Who Should Attend?

• Employees at all levels.
• Employees beginning to use AI tools within the workplace.
• Administrative and office-based personnel.
• Managers and supervisors.
• Employees looking to use AI to support everyday workplace activities.
• Employees interested in improving productivity through appropriate use of AI.
• Anyone requiring an introduction to using generative AI as a workplace assistant.

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What You Will Learn

• What is meant by artificial intelligence.
• Understanding the basic concept of generative AI.
• Recognising how AI tools can support everyday workplace activities.
• Understanding the role of AI as an assistant rather than a replacement for human judgement.
• Identifying tasks where AI may provide useful support.
• Using AI to help generate ideas.
• Using AI to support drafting and written communication.
• Using AI to summarise information.
• Using AI to organise and restructure information.
• Using AI to help explain unfamiliar information or concepts.
• Using AI to support planning and preparation.
• Understanding the importance of giving AI clear instructions.
• Providing appropriate context when making a request.
• Asking follow-up questions to develop an AI-generated response.
• Refining requests when an initial response does not meet requirements.
• Recognising that different prompts may produce different results.
• Reviewing AI-generated content before using it.
• Recognising that AI-generated information may be inaccurate or incomplete.
• Understanding that AI can generate convincing but incorrect information.
• Checking important facts and information independently.
• Applying personal knowledge and professional judgement to AI-generated outputs.
• Recognising potential bias within AI-generated content.
• Understanding the importance of appropriate human oversight.
• Protecting confidential and commercially sensitive information.
• Avoiding inappropriate disclosure of personal information.
• Considering data protection when using AI tools.
• Recognising potential copyright and intellectual property considerations.
• Understanding the importance of using approved workplace AI tools where required.
• Following organisational policies and procedures relating to AI.
• Recognising situations where AI may not be appropriate.
• Taking responsibility for work produced with the assistance of AI.
• Using AI in an ethical and responsible manner.
• Applying AI appropriately to support everyday workplace productivity.

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Course Delivery

This course is delivered as self-directed eLearning through the ELMO learning platform.

Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.

Interactive activities may be included throughout the course to reinforce key learning points.

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Assessment

Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.

A minimum score of 70% is required to successfully complete the course.

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Certification

Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.

This is an introductory eLearning course and does not provide technical competence in developing, configuring or administering AI systems. AI-generated outputs should be appropriately reviewed and verified before being relied upon for workplace purposes.

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Course Duration

The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.

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