Business & Management
Delegating Work
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Delegating Work eLearning course provides learners with an understanding of effective delegation and how work can be allocated to others in a clear, appropriate and productive way.
The course explores the principles of delegation, including deciding what to delegate, selecting the appropriate person, communicating expectations and providing suitable levels of support. Learners will consider how effective delegation can develop employees, improve the use of available skills and resources and help managers and teams achieve their objectives.
Who Should Attend?
- Managers and supervisors.
- Team leaders and aspiring managers.
- Employees responsible for allocating or coordinating work.
- Project leaders responsible for assigning tasks to others.
- Employees taking on their first people management responsibilities.
- Anyone looking to develop their delegation and management skills.
What You Will Learn
- What is meant by effective delegation.
- The benefits of appropriate delegation for individuals, teams and organisations.
- Recognising tasks and responsibilities that may be suitable for delegation.
- Understanding which responsibilities should not be delegated.
- Selecting the appropriate person for a delegated task.
- Considering individual skills, knowledge, experience and workload.
- Communicating the purpose and expected outcome of delegated work.
- Setting clear responsibilities, priorities and timescales.
- Establishing appropriate levels of authority and accountability.
- Checking understanding and confirming expectations.
- Providing the information and resources required to complete delegated work.
- Balancing appropriate supervision with individual responsibility.
- Providing support without unnecessarily taking control of the task.
- Monitoring progress and maintaining appropriate communication.
- Responding to problems or changing circumstances.
- Providing constructive feedback following completion.
- Using delegation to support employee learning and development.
- Reviewing the effectiveness of delegation and identifying opportunities for improvement.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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