Business & Management
Emotional Intelligence in Leadership
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Emotional Intelligence in Leadership eLearning course provides learners with an understanding of emotional intelligence and how it can support effective leadership and positive workplace relationships.
The course explores the importance of recognising and managing emotions, understanding the perspectives and responses of others and adapting leadership behaviours to different situations. Learners will consider how emotional intelligence can support communication, decision-making, relationship building and the effective management and development of employees.
Who Should Attend?
- Managers and supervisors.
- Team leaders and aspiring managers.
- Employees with people management responsibilities.
- Project and departmental leaders.
- Employees preparing to take on a leadership role.
- Anyone looking to develop their emotional intelligence and leadership skills.
What You Will Learn
- What is meant by emotional intelligence.
- The importance of emotional intelligence in leadership.
- Recognising and understanding your own emotions.
- Developing greater self-awareness as a leader.
- Understanding how emotions can influence behaviour and decision-making.
- Managing emotional responses appropriately.
- Recognising emotions and responses in others.
- Developing empathy and understanding different perspectives.
- Using active listening to improve workplace relationships.
- Communicating effectively in emotionally challenging situations.
- Adapting communication and leadership approaches to different individuals and circumstances.
- Building trust and positive professional relationships.
- Providing feedback with sensitivity and clarity.
- Managing difficult conversations constructively.
- Understanding how a leader's behaviour can influence team members.
- Supporting employee motivation and engagement.
- Maintaining professionalism when working under pressure.
- Using emotional intelligence to support effective decision-making.
- Developing positive and productive team relationships.
- Applying emotional intelligence in everyday leadership situations.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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