Business & Management
Preventing Harassment in the Office for Managers
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Preventing Harassment in the Office for Managers eLearning course provides managers and supervisors with an understanding of workplace harassment and their responsibilities for helping to prevent and respond to inappropriate behaviour within office environments.
The course explores behaviours that may constitute harassment, the potential impact on individuals and teams and the importance of creating a respectful workplace culture. Learners will consider how managers can set appropriate standards, recognise potential concerns, respond appropriately when issues are raised and follow organisational procedures when managing allegations or complaints.
Who Should Attend?
- Managers and supervisors working in office environments.
- Team leaders and aspiring managers.
- Employees responsible for managing or supporting others.
- HR and people management personnel.
- Managers responsible for workplace conduct and employee wellbeing.
- Anyone with management responsibilities who requires an understanding of workplace harassment prevention and response.
What You Will Learn
- What is meant by workplace harassment.
- Recognising different forms of inappropriate workplace behaviour.
- Understanding that harassment may be verbal, non-verbal, written, physical or electronic.
- Recognising behaviours that may create an intimidating, hostile, degrading, humiliating or offensive environment.
- Understanding the importance of dignity and respect at work.
- Recognising the potential impact of harassment on individuals, teams and organisations.
- Understanding the manager's role in preventing workplace harassment.
- Setting clear expectations for appropriate workplace behaviour.
- Maintaining appropriate professional boundaries.
- Recognising that behaviour described as humour or workplace banter may still be inappropriate.
- Recognising inappropriate behaviour through email, messaging and other electronic communications.
- Identifying potential warning signs of inappropriate workplace behaviour.
- Creating an environment in which employees feel able to raise concerns.
- Responding appropriately when an employee reports harassment.
- Listening to concerns objectively and without making assumptions.
- Taking complaints and allegations seriously.
- Avoiding premature conclusions when concerns are raised.
- Maintaining appropriate confidentiality.
- Understanding the importance of fair and consistent treatment.
- Recognising the role of witnesses and bystanders.
- Responding appropriately when a manager witnesses concerning behaviour.
- Understanding when informal action may or may not be appropriate.
- Recognising when concerns should be escalated or formally investigated.
- Following organisational harassment, dignity at work, grievance and disciplinary procedures.
- Maintaining appropriate records of concerns and actions taken.
- Recognising and preventing retaliation or victimisation following a complaint.
- Supporting employees affected by workplace harassment.
- Seeking HR or senior management guidance where appropriate.
- Promoting respectful communication and behaviour within teams.
- Contributing to an inclusive, professional and respectful workplace culture.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
This is an awareness-based eLearning course and should be used alongside the employer's own harassment, equality, dignity at work, grievance, disciplinary and reporting policies and procedures.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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