Health and Safety

Incident Investigation

Assessment type

Training only (attendance)

Minimum duration

30 Minutes

Course delivery

E-learning

Description


The Incident Investigation eLearning course provides learners with an understanding of the principles and processes involved in investigating workplace incidents and identifying opportunities to prevent recurrence.

The course explores the purpose of incident investigation, gathering and analysing information, identifying immediate and underlying causes and developing appropriate corrective actions. Learners will consider how effective investigation can support organisational learning, improve workplace health and safety and reduce the likelihood of similar incidents occurring in the future.


Who Should Attend?

  • Managers and supervisors.
  • Team leaders.
  • Health and safety personnel.
  • Employees responsible for investigating workplace incidents.
  • Health and safety representatives and committee members.
  • Employees involved in accident, incident or near-miss reporting and investigation.
  • Anyone requiring an understanding of workplace incident investigation principles.


What You Will Learn

  • The purpose and importance of incident investigation.
  • The difference between accidents, incidents and near misses.
  • The benefits of investigating workplace incidents.
  • The importance of responding promptly following an incident.
  • Making the incident area safe while preserving relevant information.
  • Identifying the scope and objectives of an investigation.
  • Gathering relevant information and evidence.
  • Recording observations and details accurately.
  • Obtaining information from people involved in or witnessing an incident.
  • Using appropriate questioning and interview techniques.
  • Reviewing relevant documents, procedures and workplace records.
  • Establishing the sequence of events leading to an incident.
  • Distinguishing between facts, assumptions and opinions.
  • Identifying immediate causes and contributing factors.
  • Considering underlying and organisational causes.
  • Avoiding an inappropriate focus on individual blame.
  • Identifying failures or weaknesses in existing control measures.
  • Developing appropriate corrective and preventative actions.
  • Prioritising actions according to the level of risk.
  • Assigning responsibilities and timescales for agreed actions.
  • Recording and communicating investigation findings.
  • Monitoring the implementation of corrective actions.
  • Reviewing whether actions taken have been effective.
  • Using investigation findings to support organisational learning and continuous improvement.


Course Delivery

This course is delivered as self-directed eLearning through the ELMO learning platform.

Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.

Interactive activities may be included throughout the course to reinforce key learning points.


Assessment

Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.

A minimum score of 70% is required to successfully complete the course.


Certification

Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.


Course Duration

The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.


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