Preventing Harassment in the Office for Employees

The Preventing Harassment in the Office for Employees eLearning course provides learners with an understanding of workplace harassment, the behaviours that may constitute harassment and the role employees can play in maintaining a respectful and professional office environment.

The course explores inappropriate workplace behaviours, the potential impact of harassment and how employees should respond if they experience or witness concerning behaviour. Learners will consider appropriate workplace conduct, professional boundaries, reporting concerns and contributing to a culture where harassment is not accepted.

Who Should Attend?

• Office-based employees.
• Administrative and support personnel.
• New starters working in office environments.
• Employees working in shared or professional workplaces.
• Employees who interact with colleagues, customers or other workplace contacts.
• Anyone requiring an understanding of appropriate workplace behaviour and harassment prevention.

What You Will Learn

• What is meant by workplace harassment.
• Recognising different forms of inappropriate workplace behaviour.
• Understanding that harassment may be verbal, non-verbal, written, physical or electronic.
• Recognising behaviours that may create an intimidating, hostile, degrading, humiliating or offensive environment.
• Understanding the importance of dignity and respect at work.
• Recognising the potential impact of harassment on individuals and workplaces.
• Understanding appropriate professional boundaries.
• Recognising that behaviour intended as humour or workplace banter may still be inappropriate.
• Considering how comments, jokes, images and other communications may affect others.
• Recognising inappropriate behaviour through email, messaging and other electronic communications.
• Understanding that harassment can occur between employees at different levels of an organisation.
• Recognising the importance of individual behaviour and personal responsibility.
• Communicating respectfully with colleagues and other workplace contacts.
• Challenging inappropriate behaviour safely and appropriately where possible.
• Understanding options available to an employee who experiences harassment.
• Responding appropriately when another employee raises a concern.
• Recognising the role of witnesses and bystanders.
• Reporting concerns through appropriate workplace channels.
• Maintaining appropriate confidentiality when concerns are raised.
• Understanding the importance of taking complaints seriously.
• Recognising that retaliation against someone who raises a concern is inappropriate.
• Following organisational harassment, dignity at work and grievance procedures.
• Knowing where to seek advice or support.
• Contributing to an inclusive, professional and respectful office environment.

Course Delivery

This course is delivered as self-directed eLearning through the ELMO learning platform.

Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.

Interactive activities may be included throughout the course to reinforce key learning points.

Assessment

Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.

A minimum score of 70% is required to successfully complete the course.

Certification

Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.

This is an awareness-based eLearning course and should be used alongside the employer's own harassment, equality, dignity at work, grievance and reporting policies and procedures.

Course Duration

The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.