Business & Management
Workplace Harassment and Bullying Awareness (Great Britain)
Assessment type
Training and assessment
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Workplace Harassment and Bullying Awareness (Great Britain) eLearning course provides learners with an understanding of workplace harassment and bullying, how inappropriate behaviour may occur and the impact it can have on individuals and the wider workplace.
The course explores different forms of bullying and harassment, including verbal, physical, written and online behaviour. Learners will consider how to recognise inappropriate conduct, maintain respectful professional relationships, respond when they experience or witness concerning behaviour and report concerns through appropriate workplace channels.
Who Should Attend?
- Employees at all levels.
- New starters requiring workplace conduct awareness.
- Employees working with colleagues, customers, contractors or other workplace contacts.
- Managers and supervisors requiring general awareness.
- Employees undertaking equality, diversity or workplace conduct training.
- Anyone requiring an understanding of workplace harassment and bullying within Great Britain.
What You Will Learn
- What is meant by workplace harassment.
- What is meant by workplace bullying.
- Understanding the differences and potential overlap between bullying and harassment.
- Recognising different forms of inappropriate workplace behaviour.
- Understanding that inappropriate behaviour may be verbal, non-verbal, physical, written or electronic.
- Recognising intimidating, humiliating, degrading or offensive behaviour.
- Recognising inappropriate comments, jokes, remarks or gestures.
- Understanding how workplace banter may become inappropriate or offensive.
- Recognising unwanted or unreasonable behaviour towards colleagues.
- Awareness of exclusion, isolation or deliberately undermining another person.
- Recognising inappropriate use of authority or position.
- Understanding how repeated unreasonable behaviour may affect individuals.
- Recognising harassment through email, messaging, social media and other electronic communications.
- Understanding that inappropriate behaviour can occur between individuals at any level of an organisation.
- Recognising that concerns may involve colleagues, managers, customers, clients, contractors or other workplace contacts.
- Understanding protected characteristics in relation to harassment under equality legislation.
- Recognising the potential impact of bullying and harassment on individuals.
- Understanding the wider impact on teams and workplace culture.
- Maintaining appropriate professional boundaries.
- Communicating respectfully with colleagues and others.
- Understanding individual responsibilities for workplace behaviour.
- Recognising the importance of challenging inappropriate behaviour where it is safe and appropriate to do so.
- Understanding the role of witnesses and bystanders.
- Knowing what to do if you experience bullying or harassment.
- Responding appropriately if another person raises a concern.
- Reporting concerns through appropriate workplace channels.
- Understanding the importance of maintaining appropriate confidentiality.
- Recognising that victimisation or retaliation against someone who raises a concern is inappropriate.
- Following organisational bullying, harassment, equality, dignity at work and grievance procedures.
- Knowing where to seek additional advice or support.
- Contributing to a professional, inclusive and respectful workplace culture.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
This is an awareness-based eLearning course and should be used alongside the employer's own bullying, harassment, equality, dignity at work, grievance and reporting policies and procedures.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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