Business & Management
Performance Management for Managers
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Performance Management for Managers eLearning course provides learners with an understanding of the manager's role in supporting, monitoring and developing employee performance.
The course explores how clear expectations, appropriate objectives, regular feedback and constructive performance discussions can support individuals and teams. Learners will consider practical approaches to monitoring performance, recognising achievement, addressing performance concerns and supporting employee development and continuous improvement.
Who Should Attend?
- Managers and supervisors.
- Team leaders and aspiring managers.
- Employees responsible for managing or supporting others.
- Managers responsible for conducting performance reviews or appraisals.
- Employees with responsibility for setting and monitoring workplace objectives.
- HR and people management personnel.
- Anyone looking to develop their skills in managing employee performance.
What You Will Learn
- What is meant by performance management.
- The purpose and benefits of effective performance management.
- Understanding the manager's role in managing employee performance.
- Recognising how individual performance contributes to team and organisational objectives.
- Establishing clear roles, responsibilities and expectations.
- Setting appropriate performance objectives.
- Developing realistic and achievable goals.
- Ensuring employees understand how their performance will be measured.
- Monitoring employee performance against agreed expectations.
- Maintaining regular communication about performance.
- Providing timely and constructive feedback.
- Recognising and acknowledging good performance.
- Preparing effectively for formal performance discussions and reviews.
- Encouraging employees to reflect on their own performance.
- Using appropriate evidence when discussing performance.
- Conducting fair and constructive performance conversations.
- Applying effective questioning and active listening techniques.
- Identifying individual strengths and development needs.
- Agreeing appropriate learning and development objectives.
- Supporting employees to take responsibility for their own development.
- Recognising potential barriers to effective performance.
- Identifying when additional guidance, resources or support may be required.
- Addressing performance concerns promptly and appropriately.
- Distinguishing between capability, conduct and other factors that may affect performance.
- Establishing clear improvement expectations where performance falls below the required standard.
- Agreeing and monitoring appropriate improvement actions.
- Maintaining accurate and appropriate performance records.
- Following organisational performance management policies and procedures.
- Reviewing progress and adjusting objectives where circumstances change.
- Supporting continuous improvement in individual and team performance.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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