Business & Management
Privacy Awareness
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Privacy Awareness eLearning course provides learners with an understanding of the importance of protecting personal and confidential information and applying appropriate privacy practices in the workplace.
The course explores how personal information may be collected, accessed, used, stored and shared as part of everyday work activities. Learners will consider their responsibilities when handling information, common privacy risks and the steps they can take to prevent inappropriate access, disclosure or loss of information.
Who Should Attend?
- Employees at all levels.
- Employees who handle personal or confidential information.
- Administrative and office-based personnel.
- Customer and client-facing employees.
- Employees who access workplace records, systems or databases.
- Managers and supervisors.
- New starters requiring general privacy awareness.
- Anyone requiring an understanding of appropriate workplace privacy practices.
What You Will Learn
- What is meant by privacy in the workplace.
- Understanding personal and confidential information.
- Recognising different types of information that may require protection.
- The importance of protecting personal information.
- Understanding individual responsibilities when handling information.
- Collecting information appropriately and for legitimate purposes.
- Limiting access to information to those who require it.
- Handling personal and confidential information securely.
- Maintaining confidentiality when discussing workplace information.
- Avoiding inappropriate disclosure of personal information.
- Sharing information only with appropriate and authorised recipients.
- Checking recipients before sending confidential information.
- Maintaining privacy when using email and electronic communications.
- Protecting information stored on computers and workplace systems.
- Maintaining appropriate security when working remotely.
- Protecting paper records and physical documents.
- Applying clear desk and secure storage practices where required.
- Disposing of confidential information securely.
- Recognising common privacy risks and potential information breaches.
- Understanding how human error can result in inappropriate disclosure.
- Recognising suspicious requests for personal or confidential information.
- Responding appropriately if information is sent to the wrong person.
- Reporting suspected loss, disclosure or misuse of information promptly.
- Following organisational privacy and information handling procedures.
- Understanding the importance of maintaining accurate information.
- Respecting the privacy rights of colleagues, customers and other individuals.
- Contributing to appropriate privacy and information protection practices within the workplace.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
This is an awareness-based eLearning course and should be used alongside the organisation's own privacy, data protection, information security and information handling policies and procedures.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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