Business & Management
Securing Payment Card Data
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Securing Payment Card Data eLearning course provides learners with an understanding of the importance of protecting payment card information and maintaining appropriate security when handling cardholder data.
The course explores common risks associated with processing, accessing, storing and transmitting payment card information. Learners will consider practical measures for protecting card data, recognising suspicious activity and reducing the risk of unauthorised access, disclosure, fraud or data compromise.
Who Should Attend?
- Employees who process payment card transactions.
- Retail and customer service personnel.
- Finance and accounts employees.
- Reception and administrative personnel who take card payments.
- Employees who handle or have access to payment card information.
- Managers and supervisors responsible for payment processes.
- Anyone requiring an understanding of secure payment card data handling.
What You Will Learn
- The importance of protecting payment card data.
- Understanding what is meant by cardholder and payment card information.
- Recognising sensitive payment information that requires protection.
- Understanding individual responsibilities when handling payment card data.
- Common security risks associated with card payments.
- Recognising how payment card information may be compromised.
- Processing card payments securely.
- Protecting card information during telephone and other remote transactions.
- Maintaining security when using payment terminals and payment systems.
- Checking payment equipment for signs of damage or interference.
- Reporting suspicious or potentially compromised payment equipment.
- Limiting access to payment card information.
- Avoiding unnecessary collection or retention of card data.
- Protecting card information from unauthorised viewing or disclosure.
- Understanding appropriate storage of payment information.
- Disposing of payment card information securely.
- Maintaining security when transmitting payment information.
- Recognising phishing and social engineering attempts relating to payment data.
- Avoiding sharing payment information through inappropriate communication channels.
- Maintaining secure passwords and access controls for payment systems.
- Recognising suspicious transactions or activity.
- Understanding the importance of following established payment procedures.
- Responding appropriately to suspected payment card data compromise.
- Reporting lost, exposed or incorrectly disclosed payment information promptly.
- Following organisational information security and payment card procedures.
- Understanding the importance of payment card security standards and requirements.
- Contributing to secure payment processing and protection of customer information.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
This is an awareness-based eLearning course and should be used alongside the organisation's own payment security, information security and data handling procedures. Completion of this course does not, on its own, demonstrate organisational compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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