Business & Management
Stress Management Awareness for Managers
Assessment type
Training only (attendance)
Minimum duration
30 Minutes
Course delivery
E-learning
Description
The Stress Management Awareness for Managers eLearning course provides learners with an understanding of workplace stress and the manager's role in recognising, preventing and responding to stress within their team.
The course explores common workplace stressors, potential signs that an employee may be experiencing excessive pressure and the impact stress can have on individuals and workplace performance. Learners will consider practical approaches to managing workplace pressures, communicating with employees, responding to concerns and creating a supportive working environment.
Who Should Attend?
- Managers and supervisors.
- Team leaders and aspiring managers.
- Employees responsible for managing or supporting others.
- Managers responsible for employee wellbeing.
- HR and people management personnel.
- Managers working with remote or hybrid teams.
- Anyone requiring an understanding of managing workplace stress and supporting employees.
What You Will Learn
- What is meant by workplace stress.
- Understanding the difference between reasonable workplace pressure and excessive or prolonged stress.
- Recognising common causes of workplace stress.
- Understanding how workplace demands can affect individuals differently.
- Recognising potential physical signs of stress.
- Recognising emotional and psychological signs of stress.
- Recognising behavioural changes that may indicate an employee is experiencing difficulties.
- Understanding how stress can affect concentration, decision-making and performance.
- Recognising the potential effects of prolonged stress on employee wellbeing.
- Understanding the manager's role in helping to manage workplace stress.
- Identifying potential workplace stressors within a team.
- Considering workload, demands and competing priorities.
- Establishing clear roles, responsibilities and expectations.
- Managing workloads and resources appropriately.
- Recognising when workloads or working arrangements may need to be reviewed.
- Maintaining regular and effective communication with employees.
- Creating opportunities for employees to raise concerns.
- Using effective listening and questioning techniques.
- Responding appropriately when an employee raises a stress-related concern.
- Avoiding assumptions about an individual's circumstances or needs.
- Maintaining appropriate confidentiality.
- Recognising the limits of the manager's role.
- Identifying appropriate workplace sources of support.
- Signposting employees towards additional support where appropriate.
- Considering reasonable workplace adjustments where applicable.
- Supporting employees following periods of stress-related absence.
- Monitoring agreed actions and reviewing their effectiveness.
- Considering the needs of remote and hybrid employees.
- Recognising the importance of the manager's own stress and wellbeing.
- Following organisational stress management and wellbeing procedures.
- Contributing to a supportive and healthy workplace culture.
Course Delivery
This course is delivered as self-directed eLearning through the ELMO learning platform.
Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.
Interactive activities may be included throughout the course to reinforce key learning points.
Assessment
Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.
A minimum score of 70% is required to successfully complete the course.
Certification
Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.
This is an awareness-based eLearning course and does not provide medical or psychological diagnosis or treatment. It should be used alongside the employer's own workplace stress risk management, wellbeing, absence management and support arrangements.
Course Duration
The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.
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