Description

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The Returning to Work for Managers eLearning course provides learners with an understanding of the manager's role in supporting employees returning to work following a period of absence.

The course explores how managers can prepare for an employee's return, conduct appropriate return-to-work discussions and provide suitable support during the transition back into the workplace. Learners will consider effective communication, workload management, workplace adjustments and ongoing review to help employees achieve a positive and sustainable return to work.

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Who Should Attend?

• Managers and supervisors.
• Team leaders and aspiring managers.
• Employees responsible for managing or supporting others.
• Managers responsible for absence and return-to-work processes.
• HR and people management personnel.
• Anyone responsible for supporting an employee returning following a period of absence.

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What You Will Learn

• Understanding the manager's role in supporting an employee's return to work.
• Preparing appropriately for an employee's return.
• Maintaining appropriate communication during periods of absence.
• Understanding the importance of sensitive and professional communication.
• Planning return-to-work arrangements in advance where appropriate.
• Understanding the purpose of a return-to-work discussion.
• Conducting return-to-work conversations appropriately.
• Providing employees with relevant workplace updates.
• Identifying changes to roles, responsibilities or working arrangements.
• Establishing clear and realistic expectations following a return.
• Managing workloads and priorities during the transition back to work.
• Recognising that employees may require different levels of support.
• Identifying potential barriers to a successful return.
• Encouraging employees to raise concerns or support needs.
• Applying effective listening and questioning techniques.
• Maintaining appropriate confidentiality.
• Understanding when workplace adjustments may need to be considered.
• Supporting agreed adjustments or phased return arrangements where appropriate.
• Monitoring workloads and recognising signs of excessive pressure.
• Maintaining regular communication following an employee's return.
• Reviewing progress and agreed arrangements.
• Adjusting support where circumstances change.
• Supporting employees to rebuild confidence and workplace relationships.
• Recognising the importance of fair and consistent management practices.
• Maintaining appropriate records of return-to-work discussions and arrangements.
• Recognising when HR, occupational health or other specialist advice may be appropriate.
• Following organisational absence and return-to-work policies and procedures.
• Supporting a positive and sustainable return to the workplace.

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Course Delivery

This course is delivered as self-directed eLearning through the ELMO learning platform.

Learners can work through the course at their own pace and can move backwards and forwards through the learning content as required. The course does not need to be completed in one sitting, allowing learners to leave and return to their training where necessary.

Interactive activities may be included throughout the course to reinforce key learning points.

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Assessment

Knowledge and understanding are checked through online assessment activities. Depending on the course content, these may include multiple-choice questions, matching exercises, drag-and-drop activities and image-based questions.

A minimum score of 70% is required to successfully complete the course.

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Certification

Upon successful completion of the course and assessment requirements, learners will receive a UK Rural Skills (UKRS) Accredited Certificate of Training.

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Course Duration

The course is self-directed and learners can progress through the content at their own pace. Completion time may therefore vary depending on the individual learner.

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